New Consumer Behavior When Looking For Local Services

1 January 2023

New Consumer Behavior When Looking For Local Services

google search

1 – Search Google for a service near me.

2 – Click on business website and spend less than 3 seconds waiting (Over 50% use mobile phone) so must load fast and be mobile first design.

3 – Then they look at the google review score (must be 4.0 and over) and then look to quickly read a couple recent customer reviews. Any review over 3 months have lower impact and any review over 12 months offers very little value.

4 – Then the consumer looks for any social activity like recent Facebook posts to give a strong indication that business is open and active. Facebook feed should be contained within the website because if they leave your site for Facebook they may not return.

5 – Most consumers also look for any special deals or coupons if applicable.

6 – Finally when they are ready to contact a business,  they want to connect their preferred way – call, email, text, chat or messenger are the most common formats that should be easily available.

Get Your Perfect Local Website Offer –Click Here!

Website Perfect Local

See Your Business Listed Here!

Attract New Customers, Increase Revenue With Existing Customers, Get Daily Online Visibility With Our Listings, VIP Clubs, Smart Coupons, Websites and Digital Marketing. Contact Us Today!